Popcart Privacy Policy
Welcome to Popcart! Your privacy is important to us. This Privacy Policy outlines how Popcart ("we," "our," or "us") collects, uses, and protects your personal information when you use our platform ("Platform"), including the mobile application and website.
By using Popcart, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you register or interact with the Platform:
- Name
- Email address
- Phone number
- Payment information (e.g., card details or payment service details)
- Address or delivery details
1.2 Non-Personal Information
We may collect non-personal information automatically, including:
- Device information (e.g., IP address, browser type, operating system)
- Usage data (e.g., pages visited, time spent on the Platform)
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: Ensuring a smooth user experience and improving Platform features.
- To process transactions: Facilitating buying, selling, and payments on the Platform.
- To communicate with you: Sending notifications, updates, and support messages.
- To ensure security: Detecting fraud, abuse, or unauthorized activities.
- To comply with legal obligations: As required by applicable laws and regulations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following cases:
- With third-party service providers: For payment processing, delivery services, or analytics.
- With legal authorities: When required to comply with legal processes, enforce policies, or protect rights.
- With other users: Limited information (e.g., your name and delivery address) may be shared during transactions.
4. Cookies and Tracking Technologies
Popcart uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage or disable cookies through your browser settings.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to how we process your data under certain circumstances.
To exercise any of these rights, contact us at privacy@popcart.com.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Popcart may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated through the Platform or via email. Your continued use of Popcart after updates signifies acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@popcart.africa
Thank you for trusting Popcart with your information!